Per-primitive prices
A multi-step session is billed per step: an
identify + sign session that
completes both steps costs 0.30 = 0.10.How billing works
1
Top up your balance
Add at least $5 manually from Billing through embedded Stripe Checkout.
Applicable Stripe Tax is added above the selected wallet credit, never deducted
from it. The payment and its Stripe identifiers are recorded in the billing ledger.
Your balance is held in wallet units —
1 USD = 10,000 units.2
Spend per verified step
Each step that verifies successfully deducts its price from your balance, charged
in the same atomic commit as the result and audit record. A failed verification
charges nothing.
3
Stay within your floor
Self-serve accounts can dip into a small overdraft buffer so a momentary low
balance does not immediately block a paying user. Once the buffer is exhausted,
Alentra refuses additional paid progress; top up promptly.
Enterprise
Need volume pricing, invoicing, or a credit line instead of prepaid balance? Enterprise accounts can run on an admin-set credit limit instead of the fixed self-serve buffer. Talk to us privately.FAQ
Am I charged when a user abandons a session?
Am I charged when a user abandons a session?
No. Creating a session is free, and only steps that produce a verified result are
billed. An abandoned or expired session costs nothing.
Is there a subscription or minimum?
Is there a subscription or minimum?
No subscription, no monthly minimum. You pay only for verified steps.
Do prices differ by credential route?
Do prices differ by credential route?
No. Pricing is per primitive, not per country, credential, or wallet provider —
an
identify step costs $0.10 on every available route.What happens after a refund or dispute?
What happens after a refund or dispute?
An actionable Stripe refund or dispute freezes new customer API activity while
Alentra staff reconcile the corresponding wallet credit. Reconciliation never alters
completed session results, original signed documents, or audit evidence.